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IT Service and Support Teams Urged to Celebrate Customer Service

LONDON, ENGLAND, August 23, 2010 – IT service desks across the UK and Europe are once again being urged to celebrate the importance of excellent customer service by taking part in IT Service Week - 4-8 October.

Running alongside the increasingly popular National Customer Service Week initiative which has been running since 2001, the Service Desk Institute is calling all IT service desks and support teams to get involved in IT Service Week and promote the excellent service they give to their customers, both internal and external.

Activities to promote the service desk could include job swaps between frontline analysts and management, fancy dress or themed days, PC support drop-ins, IT support roadshows and inviting customers to nominate their IT service ‘hero’. Learn More

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