ALM
IT Service & Customer Support
Chinese, Japanese Software Firms Showing Strong Interest In TechExcel's Application Lifecycle Management Solutions
LAFAYETTE, CALIF. November 7, 2006 – TechExcel, Inc., the leading provider of knowledge-centric Application Lifecycle Management (ALM) software solutions, today announced it has expanded its Asian presence in response to a sizable increase in demand for its unique, knowledge-centric Application Lifecycle Management (ALM) products. In particular, the company has hired experienced sales and marketing personnel to better service the needs of software companies in the region.
TechExcel established its first Asian office in Bejing in 2005, primarily as an engineering and product development outpost. Since then the company, through only limited marketing efforts, has experienced strong interest in its products. Of greatest immediate interest to software companies is DevTrack, TechExcel's market-leading product for project and defect tracking. Unlike competing solutions that rely on separate tools for each phase of software development, DevTrack is a knowledge-based product that emphasizes the sharing of information across users, teams and even customers, facilitating teamwork and shortening development cycles.
TechExcel is committed to helping software companies around the world improve their software development processes—including firms throughout the Asian rim," said Tieren Zhou, President, CEO and founder of TechExcel. "The expanded team of fifteen sales and marketing professionals at our Beijing and Shanghai offices not only have exceptional technical and business knowledge, but also are supported by local product support personnel.This assures companies in China, Japan and beyond the best possible customer service."
In addition to its suite of ALM products led by DevTrack, TechExcel offers other solutions to help software companies optimize their business processes. The company's portfolio includes TechExcel Service Suite, comprised of ServiceWise, an integrated IT service and support management product with employee Web portal and complete workflow customization capabilities; AssetTrack, providing holistic asset and knowledge management; and CRM, an advanced solution for managing marketing and sales automation and customer support. All TechExcel products can be seamlessly integrated to create an end-to-end environment that bridges the gap between development teams, support and sales/marketing teams.
DragonSoft Partnership
TechExcel's presence in the Asian Rim is enhanced through its close partnership with DragonSoft (www.dragonsoftit.com), a software development outsourcing company based in Shanghai. In addition to its Chinese customer relationships, DragonSoft's growing ties to Japanese software companies are providing significant sales opportunities for TechExcel.
Asian Contact
TechExcel maintains its main sales office in Beijing, with a satellite sales office in Shanghai. For more information visit www.techexcel.com.cn, or contact the company at Beijing TechExcel Software Co. Ltd., 48A Zhi Chun Road, Suite 7A, YingDu Building B, Hai Dian District, Beijing 100098. The direct sales phone number is 86-10-58731033.
TechExcel, Inc. is the leader in unified Application Lifecycle Management as well as Support and Service solutions that bridge the divide between product development and service/support. This unification enables enterprises to focus on the strategic goals of product design, project planning, development and testing, while enabling transparent visibility with all customer-facing initiatives. Founded in 1995 and headquartered in Lafayette, California, TechExcel has over 1,500 customers in more than 42 countries and maintains offices in Chapel Hill, North Carolina, London and Beijing. For more information, visit www.techexcel.com or call 925-871-3900 in the United States or +44 (0)20 7470 5650 in the United Kingdom.
Milani Marketing & Public Relations
Tel: 408-910-9195
Email: scot@milanimarketing.com